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Email Notifications

Pro users can configure three email notification types from the Settings > Emails tab.

Email Types

Email Trigger Recipient
New Review Submitted When a new review is submitted Admin (or custom email override)
Review Approved When a review status changes to Published Reviewer (user email or guest email)
Organizer Notification When a review is approved Event organizer (from event’s organizer email meta field)

Customizing Emails

Each email type has a toggle (on/off), a customizable subject line, and a body editor using the WordPress rich text editor. Click the Edit button on any email row to expand the editor.

Merge Tags

Use these merge tags in email subjects and bodies:

  • {event_name} — The event title
  • {event_url} — The event’s frontend permalink
  • {reviewer_name} — The reviewer’s display name (or guest name)
  • {reviewer_email} — The reviewer’s email address
  • {overall_rating} — The overall star rating (1–5)
  • {review_text} — The review content
  • {review_url} — Admin edit link for the review
  • {site_name} — The WordPress site name

Preview & Reset

Each email editor has a Preview button that renders the template with sample data in a popup, and a Reset to Default button to restore the built-in template.

Configuration

  • Admin Email Override — Override the admin recipient address. Defaults to the site’s admin email.
  • Organizer Email Meta Key — The event post meta key that stores the organizer’s email. Defaults to _idver_organizer_email, which is the built-in Organizer Email field on the Event Details meta box.

All emails are sent as HTML using a styled template with a branded header, white content area, and footer with the site name and URL.