Knowledge base
Guides and answers to the questions we are asked most.
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- How do I reset/retrieve my WordPress password?
In WordPress, there is more than one way to set your password. In normal circumstances, you can do it through the WordPress interface. If you forget your password, WordPress has a built in recovery mechanism that uses email. To Change Your Password To change your password in…
- How do I configure my mail client to access my email?
Manual Mail Client Settings When configuring a desktop email application or mobile device, you'll need specific server information. Use the settings below, replacing "yourdomain.com" with your actual domain name. Secure SSL/TLS Settings (Recommended) Username:…
- 01 Creating a User Account in Google Workspace
This guide is for administrators who need to create new user accounts. Accessing the Admin Console Go to admin.google.com Sign in with your administrator account Creating a New User In the Admin console, go to Directory → Users Click Add new user Enter the user's information:…
- 02 Resetting a User Password in Google Workspace
This guide is for administrators who need to reset a user's password. Accessing the Admin Console Go to admin.google.com Sign in with your administrator account Resetting the Password Go to Directory → Users Find the user in the list (use the search bar if needed) Click on…
- 05 Setting Up Gmail on Android
Most Android devices include the Gmail app pre-installed. You can also use other email apps if preferred. Using the Gmail App (Recommended) Open the Gmail app Tap your profile icon in the top right corner Tap Add another account Select Google Enter your full email address and…
- 06 Setting Up Microsoft 365 in Apple Mail
You can access your Microsoft 365 email using Apple Mail on your Mac. Adding Your Account Open Mail on your Mac Go to Mail → Settings (or Preferences on older macOS) Click the Accounts tab Click the + button to add an account Select Microsoft Exchange and click Continue Sign…
- 04 Setting Up Gmail on iPhone/iPad
You can access your Google Workspace email using either the Gmail app (recommended) or the built-in Mail app. Option 1: Gmail App (Recommended) Download Gmail from the App Store Open the app and tap Sign in Select Google Enter your full email address and tap Next Enter your…
- 03 Getting Started with Gmail
Gmail is the email application included with Google Workspace. Access it from any web browser—no software installation required. Accessing Gmail Go to mail.google.com or gmail.com Sign in with your full email address and password You can also access Gmail from the Google app…
- 06 Using Conditional Logic
Conditional logic allows you to show or hide fields based on how users answer other questions. This creates dynamic forms that adapt to user input. Example Use Cases Show a "Please specify" text field only when "Other" is selected Display shipping address fields only if "Ship…
- 06 Setting Up Gmail in Outlook (Desktop)
You can access your Google Workspace email in Outlook for Windows or Mac. Adding Your Account Open Outlook Go to File → Add Account (Windows) or Outlook → Settings → Accounts (Mac) Enter your full Google Workspace email address Click Connect Sign In with Google Outlook will…
- 05 Setting Up Email on Android (cPanel)
Android email setup varies slightly between manufacturers, but the general steps are similar. Adding Your Account Open Settings Tap Accounts (or search for "Accounts") Tap Add account Select Email or Personal (IMAP) Enter Your Account Information Enter your full email address…
- 10 Moderating Comments
If your site allows comments, new submissions appear under Comments in the dashboard. Comment Statuses Pending – Awaiting your approval before appearing on the site Approved – Visible on the site Spam – Flagged as junk Trash – Deleted (emptied automatically after 30 days)…