Custom Pricing

Override default service rates for individual customers. This is useful for loyalty discounts, volume pricing, or special arrangements.

How to Set Custom Pricing

1. Navigate to Dog Walking > Customers and edit the customer record.
2. Enable the Custom Pricing flag on the customer.
3. For each service, set a custom Base Rate and/or Additional Pet Rate that overrides the default.
4. Save the customer record.

How Custom Pricing Is Applied

Custom pricing is stored in a dedicated database table and applied automatically throughout the plugin:

• Public Booking Form — When an existing customer with custom pricing books through the [[dwb_booking_form]], they see their personalized rates in the pricing summary.
• Admin Appointment Creation — Custom rates are used when an admin creates an appointment for a customer with custom pricing enabled.
• Invoicing — Invoices reflect the customer’s custom rates for all applicable services.

What Can Be Overridden

• Base Rate — The per-service rate for one pet
• Additional Pet Rate — The per-service surcharge for each additional pet

You can override one or both rates per service. Services without custom pricing overrides use the default rates.