04 Setting Up Outlook on iPhone/iPad Print

You can access your Microsoft 365 email using either the Outlook app (recommended) or the built-in Mail app.

Option 1: Outlook App (Recommended)

1. Download Microsoft Outlook from the App Store
2. Open the app
3. Tap Add Account (or the account icon, then Add Account)
4. Enter your full email address and tap Add Account
5. Enter your password
6. Complete any two-factor authentication if prompted
7. Tap Maybe Later for any optional features or setup prompts

The Outlook app provides the best experience with features like Focused Inbox, calendar integration, and quick swipe actions.

Option 2: Built-in Mail App

1. Open Settings
2. Tap Mail
3. Tap Accounts
4. Tap Add Account
5. Select Microsoft Exchange
6. Enter your full email address and tap Next
7. Select Sign in when prompted
8. Enter your password
9. Complete any two-factor authentication if prompted
10. Choose which items to sync (Mail, Contacts, Calendars, Reminders)
11. Tap Save

Which Should I Use?

Outlook App:

• Focused Inbox separates important mail from everything else
• Integrated calendar and contacts
• Consistent experience across devices
• Quick swipe actions for archive, delete, or flag

Built-in Mail App:

• Combines all email accounts in one app
• Familiar Apple interface
• Good if you prefer the native iOS experience

Troubleshooting

If sign-in fails, verify your password is correct. If your organization uses two-factor authentication, complete that step. Contact your administrator if you're locked out.