01 Creating a User Account in Microsoft 365 Print

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This guide is for administrators who need to create new user accounts.

Accessing the Admin Center

  1. Go to admin.microsoft.com
  2. Sign in with your administrator account

Creating a New User

  1. In the left navigation, expand Users and click Active users
  2. Click Add a user
  3. Enter the user's information:
    • First name and Last name
    • Display name – Auto-fills based on the name
    • Username – This becomes their email address and sign-in (e.g., john@yourdomain.com)
  4. Under Password, choose:
    • Auto-generate password – Creates a random password
    • Let me create a password – Enter one manually
  5. Optionally check Require this user to change their password when they first sign in
  6. Click Next

Assign Licenses

  1. Select your location
  2. Check the licenses to assign (e.g., Microsoft 365 Business Basic)
  3. Click Next

Optional Settings

You can assign admin roles or add profile information. For most users, click Next to skip this.

Finish and Review

  1. Review the account details
  2. Click Finish adding
  3. Note the username and temporary password to share with the user

Sharing Credentials

Share the sign-in information with the user securely. If you required a password change on first sign-in, they'll create their own password when they first log in.


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