This guide is for administrators who need to create new user accounts.
Accessing the Admin Center
- Go to admin.microsoft.com
- Sign in with your administrator account
Creating a New User
- In the left navigation, expand Users and click Active users
- Click Add a user
- Enter the user's information:
- First name and Last name
- Display name – Auto-fills based on the name
- Username – This becomes their email address and sign-in (e.g., john@yourdomain.com)
- Under Password, choose:
- Auto-generate password – Creates a random password
- Let me create a password – Enter one manually
- Optionally check Require this user to change their password when they first sign in
- Click Next
Assign Licenses
- Select your location
- Check the licenses to assign (e.g., Microsoft 365 Business Basic)
- Click Next
Optional Settings
You can assign admin roles or add profile information. For most users, click Next to skip this.
Finish and Review
- Review the account details
- Click Finish adding
- Note the username and temporary password to share with the user
Sharing Credentials
Share the sign-in information with the user securely. If you required a password change on first sign-in, they'll create their own password when they first log in.