Notifications are emails sent automatically when a form is submitted. Use them to alert staff of new submissions or send confirmation emails to users.
Accessing Notifications
- Open your form in the editor
- Click Settings in the top toolbar
- Select Notifications
A default "Admin Notification" is created automatically for new forms.
Editing a Notification
Click the notification name to edit it. Key settings include:
Name – Internal label to identify this notification (users don't see this).
Send To – Who receives the email. Options include:
- Enter Email – Type specific email addresses
- Select a Field – Use the email address the user entered in the form
- Configure Routing – Send to different people based on form answers
From Name – The sender name that appears in the recipient's inbox.
From Email – The sender address. Use an email address from your domain to avoid spam filters.
Subject – The email subject line. You can include form data using merge tags.
Message – The email body. Use merge tags to include submitted data, or use {all_fields} to include everything.
Using Merge Tags
Merge tags insert form data into your notification. Click the merge tag icon (looks like {..}) next to any field to see available tags. For example, {Name (First):1.3} inserts the first name field.
Creating Additional Notifications
Click Add New to create another notification. Common setups include one notification to staff and a separate confirmation email to the person who submitted the form.
Disabling a Notification
Toggle the Active switch off to disable a notification without deleting it.
