06 Using Conditional Logic Print

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Conditional logic allows you to show or hide fields based on how users answer other questions. This creates dynamic forms that adapt to user input.

Example Use Cases

  • Show a "Please specify" text field only when "Other" is selected
  • Display shipping address fields only if "Ship to different address" is checked
  • Show additional questions based on which service a user selects

Adding Conditional Logic to a Field

  1. Select the field you want to show or hide conditionally
  2. In the left panel, scroll to Conditional Logic
  3. Check Enable Conditional Logic
  4. Configure the rule:
    • Show/Hide this field if – Choose the action
    • All/Any – Whether all conditions must be met or just one
    • Select the field to base the logic on
    • Choose the comparison (is, is not, contains, starts with, etc.)
    • Enter or select the value to compare against

Multiple Conditions

Click the + button to add additional conditions. Use "All" when every condition must be true, or "Any" when meeting just one condition should trigger the action.

Testing Your Logic

Click Preview in the top toolbar to test your form. Fill it out as a user would to verify fields appear and disappear as expected.

Tips

  • Set up the controlling field (the one users answer first) before adding logic to dependent fields
  • Conditional fields that are hidden are not required, even if marked as required
  • Keep logic simple when possible—complex chains of conditions can be difficult to troubleshoot

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