06 Setting Up Microsoft 365 in Apple Mail

You can access your Microsoft 365 email using Apple Mail on your Mac.

Adding Your Account

1. Open Mail on your Mac
2. Go to Mail → Settings (or Preferences on older macOS)
3. Click the Accounts tab
4. Click the + button to add an account
5. Select Microsoft Exchange and click Continue

Sign In

1. Enter your full email address
2. Click Sign In
3. A Microsoft sign-in window will open
4. Enter your password
5. Complete two-factor authentication if prompted
6. Click Accept to grant access

Choose What to Sync

After signing in, choose which items to sync:

• Mail – Your email messages
• Contacts – Your Microsoft 365 contacts
• Calendars – Your Outlook calendars
• Reminders – Your Outlook tasks
• Notes – Your Outlook notes

Check the items you want and click Done.

What Gets Synced

Once connected, Apple Mail will sync:

• All your email folders including Inbox, Sent, and custom folders
• Your Contacts will appear in the Contacts app
• Your Calendar will appear in the Calendar app

Troubleshooting

If sign-in fails or you see authentication errors:

• Verify you're entering the correct password
• Complete any two-factor authentication prompts
• Ensure your administrator hasn't restricted third-party app access
• Try removing the account and adding it again

Contact your administrator if you continue to have issues.