When they search, make sure they find you!
(978) 252-0300 info@insightdezign.com

Insight Dezign

When they search, make sure they find you.

Troubleshooting

This section covers solutions to common issues you may encounter while using ID Post Grid.

Before You Begin

When troubleshooting any issue, start with these general checks:

  • Verify the plugin is activated. Go to Plugins in the admin dashboard and confirm ID Post Grid shows as active.
  • Clear your cache. If you use a caching plugin, purge the page cache after making changes. Also try a hard refresh in your browser (Ctrl+Shift+R).
  • Check for JavaScript errors. Open your browser’s developer console (F12) and look for red error messages. JavaScript errors from other plugins can prevent search, filtering, and load more from working.
  • Test with other plugins deactivated. If you suspect a conflict, temporarily deactivate other plugins to isolate the issue.

If the general checks don’t resolve your issue, refer to the Common Issues page below.