Troubleshooting

Solutions to common questions and issues with ID Admin Notices.

I can’t see any info notices or update nags

You may not be a designated user. Go to Settings > Admin Notices and check the Show notices to setting. If it’s set to Specific users, make sure your account is checked. If you can’t access the settings page, ask another administrator to check for you.

I dismissed a notice but it came back

The notice’s text content may have changed. Each notice is identified by its text — if even one character changes (including version numbers or dates), it’s treated as a new notice. This is by design, since the new content may be important.

Error and warning notices still show for non-designated users

This is correct behavior. Errors (.notice-error), warnings (.notice-warning), and success notices (.notice-success) are always visible to everyone. The plugin only hides informational notices and nags from non-designated users.

A notice has no dismiss button

Only info notices (.notice-info) and generic nag notices (.notice without a severity class) get dismiss buttons. Error, warning, success, and update nag notices never get dismiss buttons. This is intentional — operational notices should always be visible, and update nags should not be permanently hidden.

The settings page shows “No dismissed notices” but I’ve dismissed notices before

Dismissed notices are automatically pruned after 90 days. If all your dismissed notices are older than 90 days, they’ve been cleaned up automatically. Any notice that reappears can be dismissed again.

Non-admin users can still see all notices

The plugin only affects administrators (users with the manage_options capability). Non-admin users (editors, authors, subscribers) see notices according to normal WordPress behavior — the plugin does not modify their experience.

Can I use this with the ID Admin Toolkit?

Yes. The ID Admin Toolkit includes an identical Admin Notices module. However, you should not activate both the standalone plugin and the toolkit’s Admin Notices module at the same time. The toolkit automatically detects the standalone plugin and skips its own module if the standalone version is active.

Will my settings be lost if I deactivate?

No. Deactivating the plugin restores normal WordPress notice behavior, but your settings and dismissed notices list are preserved in the database. If you reactivate the plugin, everything will be right where you left it. Settings are only deleted if you fully delete (uninstall) the plugin.

I upgraded from v1 and my dismissed notices are gone

Dismissed notices from v1 should carry over — the hash format has not changed. If a notice was dismissed in v1 more than 90 days ago, it may have been auto-pruned by the new cleanup feature. Any notice that reappears can simply be dismissed again.